Cyclone Home Systems, LLC Privacy Policy

Cyclone Home Systems, LLC (CHS) is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. By using the Service, you agree to the terms of this Policy. CHS reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes. “Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you
CHS will not share your phone numbers or consent with 3rd party providers.
Through the use of the Service, CHS will receive the following information from our third-party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

How CHS uses Personal Information about you
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. CHS utilizes servers and services owned by third parties.

Disclosure of your information
We may use or disclose such information in any of the following limited circumstances:
• We need to enforce our Terms of Service.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
• We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CHS’s Terms of Service, or as otherwise required by law.
• We transfer Personal Information about you if CHS is, or its assets are, acquired by or merged with another company.

CHS does NOT sell user data.
Data is only used to conduct CHS business operations (with clients, and vendors).

Security
CHS takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting in:

A mobile user might opt-in by:
Entering a phone number online, sending a Mobile Originating (MO) message containing an advertising keyword, or filling out a paper form that includes their phone number.

Opting out:

CHS’s third-party service provider allows you to opt out of the Service for any reason. You can opt-out by texting “STOP” or “QUIT”
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Children
The Service is not intended for children under 13, and CHS does not knowingly collect information from children under 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Intended audience
CHS requires that users of this service be limited to US residents only.

Questions or concerns?
If you have any additional questions about this Policy, please feel free to call us at 860-829-0600 at any time